Tuesday was opening day for Major League Baseball. The Boston Red Sox played the Oakland A's in Tokyo, Japan. I am stoked! I was so excited, today I decided to get a flex package of season tickets.

So I hoped on Atlanta Braves website and went to town on the games I wanted to attend. What is nice about my schedule is that I don't work on Friday,¹ so I bought a lot of Thursday night tickets.

Any-who...this isn't about buying tickets, it's about great customer service. I realized after purchasing the tickets, I didn't purchase parking passes. So I e-mailed them informing of the slip up and within 3 minutes they called me back with this voicemail:



Now that is customer service! And in under 15 seconds nonetheless. As Justin (who was purchasing tickets with me) put it, "if everybody provided customer service like that, nobody would be unhappy!" I think he is right.

In addition to that. I have heard it rumored from friends that I will be receiving a call from them in February offering me "great deals" for the 2009 season. What great follow-up and care for their customers.

Comcast, Apple Computer, Capital One, AT&T, Washington Mutual, Honda Carland of Roswell, and Cheetah Strip Club² take notice! You could make the world a better place if you just took a lesson from the Braves season ticket office.


And if anybody is interested, here are the games I will be attending!

Braves -v- Pirates	Thu, April 3, 2008, 7:10 PM
Braves -v- Marlins	Thu, April 24, 2008, 7:10 PM
Braves -v- Reds	Fri, May 2, 2008, 7:35 PM
Braves -v- Padres	Tue, May 6, 2008, 7:10 PM
Braves -v- Mets	Tue, May 20, 2008, 7:10 PM
Braves -v- Phillies	Fri, June 6, 2008, 7:35 PM
Braves -v- Phillies	Tue, July 1, 2008, 7:10 PM
Braves -v- Cardinals	Thu, July 31, 2008, 7:10 PM
Braves -v- Cubs	Tue, August 12, 2008, 7:10 PM
Braves -v- Cubs	Wed, August 13, 2008, 7:10 PM
Braves -v- Cubs	Thu, August 14, 2008, 7:10 PM
Braves -v- Marlins	Thu, August 28, 2008, 7:10 PM
Braves -v- Nationals	Thu, September 4, 2008, 7:10 PM
Braves -v- Rockies	Thu, September 11, 2008, 7:10 PM
Braves -v- Phillies	Tue, September 16, 2008, 7:10 PM
Braves -v- Phillies	Thu, September 18, 2008, 7:10 PM
Braves -v- Mets	Fri, September 19, 2008, 7:35 PM